6 Unprofessional Roofing Industry Behaviors We’re Destroying

October 24, 2023

6 Unprofessional Behaviors We’re Driving Out Of The Roofing Industry

At Firon Roofing, We’re Revamping What Professional Roofing Looks Like…One Ottawa Roof At A Time

We get it. Roofing contractors in Ottawa are not known for their professional behavior. Many contractors don’t communicate with their clients, don’t show up when they say they will, act like amateurs on the job, and leave your yard a complete mess.

But at Firon Roofing, we’re changing all that.

We’re tired of watching Ottawan homeowners suffer through disrespectful contractor behavior. And we’re on a mission to flip the reputation of roofing contractors everywhere to bring you quality results from our experienced professionals.

Here are six unprofessional roofing behaviors we’re trying to destroy:

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1. Loud Music

Who wants to hear music blasting through their home or neighborhood all day? We certainly don’t! Some other contractors may find a loud, intrusive work environment appropriate. But we believe respecting our customers’ (and their neighbors’) peace and quiet is more appropriate.

And we keep our on-the-job conversations to an audibly acceptable volume so you can concentrate on the more important things in your life. Trust us – you and your neighbors will thank us!

2. Poor Communication

Roofing contractors are notorious for poor communication. They’re either impossible to get in touch with, don’t answer your calls, or seemingly fall off the face of the planet altogether. And when installation day comes, customers are often left completely in the dark.

At Firon, we keep you informed throughout your whole project by giving you scheduling updates and always keeping you up to speed on any changes along the way. Our communication policy is simple – we call you before you need to call us.

3. Messy Aftermath

No one wants to be left picking nails out of their lawn days or months after their roofing installation. Unfortunately, a quick and sloppy wrap-up and pack-up is common in the roofing industry, leaving debris scattered across your lawn.

However, at Firon, our installation process includes a thorough clean-up. After your roofing project is complete, we run magnets over your lawn and blow out your gutters to ensure we get every last piece of debris. You can count on a quality roof installation AND spotless clean up with us. 

4. Exterior Home Damage

Another common unprofessional occurrence in the roofing industry is unexpected damage to the exterior of your home. Whether this involves damage to your home or landscaping, it can be prevented with the right contractor.

That’s why at Firon, we use plywood to protect your windows and home exterior while laying down tarps over your deck, shrubbery, pool, AC unit, and flowerbeds. By fully protecting the outside of your home, we set your project up for damage-free success.

5. No Project Leadership

A major issue for many roofing projects is the lack of leadership involved. But without a project manager on site, many issues can arise that affect the quality of your project, especially involving accountability.

We always have a foreman on site to oversee the crew and ensure everything is done to Firon’s standards. AND THEN, we send in our Production Managers to thoroughly inspect your roof after the installation is completed. This way, we can 100% guarantee your roofing project meets our gold quality standard.  

6. Lack Of Professional Training

All too often, we see roofing projects with shoddy workmanship and amateur installation techniques. And this almost always leads to water leaks, structural damage, and other ongoing roofing issues.

How do we know this happens?

Because we’re the ones that come in afterward to fix the mistakes.

So, we ensure everyone on our team is professionally trained by our trusted manufacturer, GAF, themselves. As Master Elite roofing contractors, we confidently guarantee your installers have undergone intense, informative, and hands-on training to deliver long-lasting, quality results. 

Finally…Discover Professional Roofing In Ottawa At Firon

We’re just as frustrated with the unreliable, unprofessional roofing contractor stereotype as you are. And we’re doing something about it! At Firon Roofing, you can experience the highest-quality roofing results without sacrificing professional service.

Our five-star customer care ensures you get a communicative, respectful, and pleasant stress-free roofing experience. So, when you’re ready to experience professional roofing, Firon Roofing is here for all your Ottawa roofing needs. Call us today for a free quote!