Our Reputation in Ottawa

When you're looking for a roofing contractor in Ottawa, it's not just about shingles—it's about trust, quality, and service that goes above and beyond. This article shares real reviews and stories from Firon Roofing clients, showing how our team consistently delivers five-star results through professionalism, expert work, and unmatched customer care.

Why homeowners trust Firon Roofing

Searching for a roofing contractor in Ottawa can be challenging, to be sure. It’s not something you’re likely to do often, and when it’s time to decide on a company, you want to be sure you’re making the right choice.

Online reviews are often an excellent resource for learning about other homeowners’ experiences with roofing contractors. This allows you to find out what to expect if you hire them.

At Firon Roofing, our reputation for five-star service precedes us. Our meticulous workmanship and outstanding customer service often exceed the high standards our community deserves.

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More helpful roofing articles

1. Trust Our Roofing Process For Lasting Results
2. Find Out Why Your Feedback Matters So Much
3. Discover How We Keep You Up to Speed Throughout Your Project

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We listen, learn, and improve constantly

It always feels good to hear how well you’re doing, especially within a craft where you’ve put so much time and effort into perfecting your methods.

Now… we don’t just read our online reviews to stroke our egos, though who doesn’t enjoy being applauded for their work? We actually read our online reviews to learn what our community thinks of us.

We need to understand what we’re doing right and what we can improve upon.

At Firon Roofing, we pour every ounce of our knowledge and experience into every roof we repair or replace. No matter how big or small the project, you’ll get our best effort.

And as Kelly talks about in her review, we’re professional from start to finish.

“We have been singing your praises many times. This is our fourth interaction with Firon, and it definitely won't be the last.

Patrick and Carter did an amazing job replacing the flashing on our home. They arrived on time, were polite, and answered any questions we had while they were working. Everything was left tidy and clean when the job was completed.

Thanks also to Gino and Dominic for all your hard work, knowledge, and experience from the time of the inspection and estimate to providing up-to-date info as to the status of our repair and the amazing before and after photos provided to us.

Last but not least, thanks to Andrea in accounting for your assistance with any and all billing inquiries.

Dealing with Firon Roofing was a first-class experience from beginning to end.”

Kelly P.

Every single part of our process is meant to provide you with the best roof replacement experience possible. We strive for excellence, and we hit the mark.

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We earn trust by solving real problems

We love seeing reviews from past clients who take the time to share with our Ottawa community what their experience was like. We aim to build trust with each homeowner, and treating them fairly and respectfully goes a long way.

In addition, as Jonathan mentions, resolving a decade-old issue plays a significant role in developing a reputation for being a roofing contractor people can rely on.

“It's rare that I write a review, but in this case, the company truly earned it and is among the best that I've ever dealt with.

Firon Roofing was quick to respond, fair in the price quoted for the work, and professional in every step of the process. When it comes to the actual work, they did a great job in replacing my roof and cleaning up after they were done.

There is no better feeling than finally resolving a 10-year-old leak issue that other companies couldn’t resolve after multiple attempts. This is the best company I ever dealt with!”

Jonathan B.

We’re focused on delivering top-notch roofing results every step of the way.

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Professionalism from start to finish

You’ll often find our professionalism mentioned in our online reviews. We’re on time and courteous, and we ensure we leave your home as clean as we found it (at least).

Being accommodating can never be understated – Lynne says it eased her concerns.

“I am very impressed with the team at Firon and would highly recommend them.

They were extremely prompt, professional, and courteous. From the delivery of the shingles, removal of the old roof, and installation of new underlay, flashing, vents, and roof.

The on-site inspections of the progress of the work were comforting, and the clean-up was stellar.

Their willingness to accommodate my requirement for my car to be overnight in the garage eased my personal concerns. Everything went smoothly, and I am very happy with their service and products.”

Lynne W.

One of our top priorities is taking care of our clients throughout the roof replacement process. Whether it’s making accommodations that make the process easier for you or doing the little things like showing up on time and cleaning up well, we are constantly improving our service for you.

Our online reviews can show you what to expect when you hire Firon Roofing – from superb workmanship to a smooth roofing process from beginning to end.